Effective Date: July 18, 2025
1. Introduction
Helio Harvest Solar (“Helio”, “we”, “us”, “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information through our website, https://helioharvestsolar.com.
2. Information We Collect
We may collect the following categories of personal information:
- Identifiers – Name, address, phone number, email, IP address
- Commercial Information – Service history, transaction data
- Internet/Network Activity – Browser data, cookies, usage statistics
- Geolocation Data – Only if location services are enabled
- Inferred Data – Preferences, interests derived from interactions
3. How We Use the Information
We use your information to:
- Deliver and manage solar energy services
- Respond to your inquiries and provide customer service
- Improve website performance and user experience
- Conduct marketing (with opt-out options)
- Comply with legal obligations and protect our business
4. How We Share Your Information
We do not sell your personal data. We may share information with:
- Service providers (e.g., web hosting, email marketing, payment gateways)
- Legal or government authorities when required
- Affiliates and contractors for service delivery
5. Cookies and Tracking
We use cookies and similar technologies to
- Track website performance
- Remember user preferences
- Deliver targeted ads (via tools like Google Analytics, Meta Pixel) You may disable cookies in your browser settings.
6. Data Security
We implement appropriate safeguards such as encryption, access restrictions, and secure hosting to protect your information.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill service obligations
- Meet legal or contractual requirements
- Improve services and resolve disputes
8. Children’s Privacy
Our services are not directed to children under 13. If you believe we have collected information from a child, contact us to have it removed.
9. Your Rights & Choices
You may:
- Request access, correction, or deletion of your data
- Opt out of marketing communications
- Disable cookies or trackers in your browser
To exercise any rights, email us at: info@helioharvestsolar.com
10. California Consumer Privacy Act (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and its amendments (e.g., CPRA):
a. Your Rights
As a California resident, you may:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal data
- Opt out of the sale or sharing of personal information (we do not sell your data)
- Correct inaccurate personal data
- Limit the use of sensitive personal information (if applicable)
b. How to Exercise Your Rights
To submit a request, you may:
Email: info@helioharvestsolar.com
Call: +1 (214) 364-3298
Submit a request via our website https://helioharvestsolar.com/contact-us/
We will verify your identity before processing requests. You may also designate an authorized agent to act on your behalf.
c. Non-Discrimination
Helio Harvest Solar will never discriminate against you for exercising your privacy rights under the CCPA.
11. International Data Transfers
If data is transferred outside your country, we ensure protection through contracts and safeguards that meet data protection laws.
12. Third-Party Links
We are not responsible for privacy practices of third-party websites or services linked from our site.
13. Changes to This Privacy Policy
We may update this policy periodically. We encourage users to review it regularly. Material changes will be communicated clearly.
14. Contact Us
Helio Harvest Solar
Email: info@helioharvestsolar.com
Phone: +1 (214) 364-3298
Address: Mckinney, Texas, USA